Bulloch Systems

Co-managed IT for teams with one IT person

Keep your trusted internal IT person - and add a senior partner for after-hours coverage, harder escalations, monitoring, and projects. Built for Ontario SMBs that are past DIY but not ready for a large IT department.

How co-managed works

  • Your IT person stays in the lead for day-to-day priorities and company context.
  • We backstop evenings, vacations, complex incidents, and specialized work.
  • Shared tooling - including MBull Admin monitoring where it fits.
  • Clear boundaries - who owns what is written down so staff are never confused.

Good fit when

You have one capable IT generalist, growing Microsoft 365 / Azure footprint, and occasional projects (migrations, insurance prep, legacy systems) that need more hands or deeper specialty.

FAQ

Will you replace our IT person?

That is not the goal of co-managed. We amplify them.

Can staff still call us directly?

If you want that, yes - many clients route helpdesk to us while strategy stays internal.

Nothing here is a guarantee, SLA, or legal/insurance advice. Scope is agreed with each client.

Ready to talk about IT for your team?

Send a short note about your staff, servers, and Microsoft 365 setup. We will reply with questions, not a hard sell.